Sunrise over the Burlington waterfront and Green Mountains

First Step VT

New days bring new beginnings.

One clear first step can change the path forward.

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What to Say When You Call

A lot of people do not call because they do not know how to start the conversation. This page gives you the words.

Choose the type of help you're calling about

"Hi, I'm looking for help with alcohol or substance use. I'm interested in treatment, counseling, medication options, or recovery support. I don't know where to start and need help figuring out the next step."

Questions to ask

  • What kind of support do you offer?
  • How soon can I get help or an appointment?
  • Is this call confidential?
  • Do I need to have insurance or money to get help?
  • Is there a text or chat option if I can't talk right now?
  • What should I do today while I wait?
  • Is there someone who can help me understand the next steps?

Appointment Notes

Notes are saved automatically to this device.

Next: Build My First Step Plan →
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